Valeria Palma

V&A Museum app

The V&A wanted to make visiting the museum much easier and engaging, and allow visitors to find exhibits that would most interest them, and be able to keep track of the most interesting information, displays, or exhibits that they discover on their trip to the museum. They would like to feature new exhibits and tips to visitors on what they should explore based on the visitors profile.


My task was : organising users testing sessions, qualitative and quantitative researches, guerrilla testing, creating personas, affinity maps, user journeys, design studios low fidelity prototyping.